FAQ

Are Hoodiesaurus products made to order?

Yes. Hoodiesaurus products are made to order, which means each item is produced after your order is placed. This helps reduce waste and keeps the brand focused on intentional releases instead of overstock.

How long does shipping take?

Please allow 7–12 business days for processing and production before your order ships.

Once your order has shipped, you’ll receive tracking information by email. Tracking may take 24–48 hours to update after the carrier receives the package.

Do you offer free shipping?

Yes. We currently offer Free Standard Shipping on orders shipped within the United States.

Do you accept returns or exchanges?

Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.

If your item arrives damaged, defective, misprinted, or incorrect, contact us at help@hoodiesaurus.com within 14 days of delivery so we can help.

How do I choose the right size?

Check the Size Guide before ordering. The best way to find your fit is to lay a hoodie or sweatshirt you already own flat and compare the measurements.

Our Core products may fit differently depending on the item, so review the size chart for the specific product you’re ordering.

Are the hoodies unisex?

Yes. Our Core products are designed with unisex fits. Each product page includes fit notes to help you choose the right size.

How should I care for my hoodie or sweatshirt?

For best results, machine wash cold, inside out. Tumble dry low or hang dry to help preserve the embroidery, shape, and feel of the garment.

Avoid bleach and high heat.

What is The Core Collection?

The Core Collection is our everyday lineup: clean hoodies, zip-ups, crewnecks, and lightweight layers designed for repeat wear.

Simple staples. Soft fleece. Minimal Hoodiesaurus details.

What are Seasonal Drops?

Seasonal Drops are limited releases created around specific seasons, holidays, moods, and moments. These pieces may only be available for a limited time.

Can I change my shipping address after ordering?

Contact us as soon as possible at help@hoodiesaurus.com.

We’ll do our best to help, but once an order has been processed or shipped, we may not be able to update the shipping address.

How do I contact Hoodiesaurus?

Email us at help@hoodiesaurus.com with your question, order number, or sizing concern.